Customer Service for Mr. Beer & DIY Beer
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Knowledge base
Mr.Beer - Frequently Asked Questions
Ordering Questions
15
How do I use my Gift Card?
How do I apply my coupon code?
What is your return policy?
Can I purchase kits and mixes locally?
Will I be charged sales tax?
View all 15
Beer Brewing Questions
41
I lost my brewing instructions - can I download a copy?
Are the plastic bottles provided BPA free?
Where is my yeast?
How long does it take to brew beer?
What do I need to make beer?
View all 41
Hard Cider Questions
10
Can I brew beer in my cider keg (or cider in my beer keg)?
Can I use Boosterâ„¢ in my cider?
Can I use regular apple juice to make my cider?
Is the cider gluten free?
How long will the cider last?
View all 10
Root Beer Questions
2
Mr.Rootbeer Ingredients and Nutritional Facts
Sugar Free Mr.Rootbeer
Coopers DIY - Frequently Asked Questions
Frequently Asked Questions
36
How does this design ferment beer properly if there is no airlock?
What would be a substitute for a Porter in DIY Beer?
What are the two white clips for?
Do I need to use the Krausen Kollar with every brew?
The tap is a bit difficult to put together and operate so is it okay to use a lubricant?
View all 36
General Questions
Site Functionality
1
How do I log into my account?
Instructions
Mr.Beer Instructions
2
View or Download our latest Brewing Instructions
Refractometer Instructions
Mr.Beer Recipe Instructions
256
1776 Ale - Recipe Instructions
Abbey Dubbel - Recipe Instructions
Solstice Sipper Instructions
Albert's Atomic Altbier - Recipe Instructions
All American Gold - Recipe Instructions
View all 256
Mr. Beer Refill Instructions
53
Grand Bohemian Czech Pilsner Standard Refill
Canadian Blonde Standard Refill
Bavarian Weissbier Standard Refill
Aztec Mexican Cerveza Standard Refill
Classic American Light Standard Refill
View all 53
Lemonade Stand Instructions
1
My Lemonade Stand Kit Instructions
Kombucha Kit Instructions
1
Kombucha Kit Instructions
FAQ
Orders
1
When will my order be processed?
Malt Extract
1
Can I use my malt extract after the best buy date?
Leaking Keg/Spigot
1
My Keg or Spigot is leaking
Starter Kits
Starter Kit for New Brewer
1
What kit would be good for a new brewer?